If you have been subscribed to HelloFresh and you want to cancel your subscription, the iPhone app can help you. Here is a step-by-step guide on how to cancel HelloFresh on iPhone app.
Step 1: Open the HelloFresh App
To cancel your subscription, open the HelloFresh app on your iPhone. Make sure that you are logged in to your account.
Step 2: Go to Your Account Settings
Once you are logged in, tap on the three horizontal lines at the top left corner of the screen. This will bring up a menu. Tap on “Account Settings” at the bottom of the menu.
Step 3: Tap on “Manage Subscription”
Scroll down the list of options until you see “Manage Subscription”. Tap on it.
Step 4: Tap on “Cancel Plan”
On the next page, you will see a list of options. Tap on “Cancel Plan”.
Step 5: Follow the Instructions
Follow the instructions on the screen to cancel your subscription. Make sure to read the terms and conditions before cancelling.
Step 6: Confirm the Cancellation
Once you have followed all the instructions, you will be asked to confirm the cancellation. Tap on “Confirm Cancellation” to cancel your subscription.
1. Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime. However, you may be charged for the remaining weeks of your subscription.
2. Will I get a refund after cancelling my subscription?
No, you will not get a refund after cancelling your subscription. However, you may be refunded if there are any issues with your order.
3. What happens to my account after cancelling my subscription?
Your account will remain active after cancelling your subscription. You can still log in to your account and browse the menu.
4. How do I reactivate my subscription?
You can reactivate your subscription by going to “Manage Subscription” in your account settings and following the instructions.
5. Can I change my delivery day?
Yes, you can change your delivery day anytime. Just go to “Delivery Schedule” in your account settings.
6. Can I skip a week?
Yes, you can skip a week anytime. Just go to “Delivery Schedule” in your account settings and select the week you want to skip.
7. How can I contact HelloFresh customer service?
You can contact HelloFresh customer service by sending an email to [email protected] or by calling 1-800-733-2414.
8. Is there a cancellation fee?
No, there is no cancellation fee.
Pros
Cancelling your subscription is easy and can be done in a few steps using the HelloFresh iPhone app.
Tips
If you want to cancel your subscription without being charged for the remaining weeks, make sure to cancel before the weekly cut-off time.
Summary
To cancel your HelloFresh subscription using the iPhone app, open the app, go to your account settings, tap on “Manage Subscription”, tap on “Cancel Plan”, follow the instructions, and confirm the cancellation. You can change your delivery day and skip a week anytime in your account settings. If you need help, you can contact HelloFresh customer service by email or phone.